Privacy Policy

This Privacy Policy was last modified on Thu Jan 11 2024 22:12:48 GMT+0800 (Malaysia Time).

Ravroy Jewels ('us', 'we' or 'our') operates www.ravroy.com . This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using www.ravroy.com, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ('Personal Information').We will ask for your address and email address.Also when you complete transaction, verify your credit card,place an order, arrange for delivery,or return a purchase we imply that you consent to us collecting it and using it for that specific purpose only.If applicable email marketing ( with your permission) we may send you emails about new updates and new products in our store.Hence, for marketing purpose you will be given a choice to say no.

We do not sell your personal information. We may share, transfer or disclose your pesonal information to or with third parties in order to provide the service or product requested by you and undner necessary circumstances.Below are the list of third parties:

1.Third parties that process data on our behalf such as shipping companies,crredit card processing companies,payment service provider(s), email service provider(s) ,marketing and business development service provider.These third parties are not allowed to use your personal information for promotional purpose.

2. Service providers that assist on better undertsnading of the services by users and improving on that experience.We will share information such as device , analytics and usage data ( not your personal information) to these parties.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ('Log Data'). This Log Data may include information such as your computer's Internet Protocol ('IP') address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Payment

If you choose a direct payment gateway,then the particular payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.After that is complete your purchase transaction information is deleted.All direct paymet gateway adheres to the standards set by PCI-DSS as managed by PCI Security Standards Council which is a joint effort like Visa, Mastercard, American Express and Discover.

Security

To protect your personal information , we take reasonable precautions and follow industry best practices to prevent the personal information from loss,misuse,asessed,altered,destroyed,disclosed.Your credit card information is encrypted using secure socket layer technology and stores with AES-256 encryption.Although no method of transmission over the internet is 100% secure,we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

In terms of compliance with law and fraud protection, we will disclose your information as we deem necessary, in our sole discretion , to comply with any applicable law, regulation, legal process, or government request. We will also share your information for investigation, to provide help regarding illegal activities, including suspected fraud, or as otherwise required by law.We may also hare your information to protect our rights,property, life, security and safety of us, services, or any third person or party.

Changes to Privacy Policy

We reserve the rights to modify the policy at any time, so please review it frequently.If we make material changes to the policy we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it,and under what circumstances , if any we use and/disclose it.

If you would like to : access, correct,amend or delete any personal information we have about you,register a complaint,or simply want more information contact us at admin@ravroy.com